Last Updated: 6 November 2026
At Avadhut Holidays, we aim to provide reliable travel services and a transparent booking experience. We understand that travel plans may change due to personal, medical, operational or unforeseen circumstances.
This Refund Policy explains the conditions, procedures and timelines applicable to cancellations and refunds for bookings made through Avadhut Holidays.
1. General Refund Policy
- All refund requests are subject to the cancellation terms and conditions of the respective service providers.
- Refund eligibility depends on the type of booking, cancellation date and applicable supplier policies.
- Any advance payment, booking amount or deposit paid towards a reservation may be subject to cancellation charges.
- Certain bookings, including promotional offers, special fares and non-refundable hotel reservations, may not qualify for a refund.
- Applicable cancellation charges and non-refundable expenses will be deducted before processing an eligible refund.
2. Tour Package Cancellation Policy
For domestic and international tour packages, cancellation charges will depend on the travel arrangements and supplier terms.
The following are indicative cancellation guidelines and are subject to the specific cancellation policy mentioned in your confirmed quotation:
Cancellation Before Departure - Indicative Cancellation
Charges30 days or more - Actual supplier cancellation charges
15–29 days - Up to 50% of package cost
7–14 days - Up to 75% of package cost
Less than 7 days - Up to 100% of package cost
No-show or failure to join - Up to 100% of package cost
Important: These are general indicative guidelines, not guaranteed refund slabs. The cancellation policy specified in the individual booking confirmation will prevail, subject to applicable law. Actual supplier charges may be higher or lower depending on the booking.
3. Flight Ticket Refunds
- Flight cancellations and refunds are governed by the respective airline's cancellation and refund policies.
- Cancellation charges, airline penalties and applicable service fees may be deducted.
- Non-refundable flight tickets may not qualify for a refund.
- Refund processing depends on the airline and payment service provider.
- Rescheduling and name correction requests are subject to airline rules and additional charges.
4. Hotel Booking Refunds
- Hotel cancellation and refund conditions depend on the hotel's booking policy.
- Non-refundable hotel bookings are not eligible for refunds except where the supplier or applicable law provides otherwise.
- Refunds for refundable reservations will be processed according to the hotel's cancellation terms.
- Early check-out, unused nights or failure to check in may not qualify for a refund.
5. Railway and Bus Ticket Refunds
- Railway ticket cancellations are governed by applicable Indian Railways and IRCTC rules.
- Bus ticket cancellations are subject to the respective bus operator's policies.
- Applicable cancellation charges and service fees may be deducted.
- Refund timelines depend on the respective booking platform or service provider.
6. Cancellation by Avadhut Holidays
In exceptional circumstances, Avadhut Holidays may need to cancel or modify a confirmed travel arrangement due to operational issues, supplier unavailability, safety concerns or other unforeseen circumstances.
In such situations:
- Customers will be informed as soon as reasonably possible.
- Alternative travel arrangements may be offered, subject to availability and customer agreement.
- Eligible refunds will be processed based on the amount recoverable from the relevant service providers and applicable legal requirements.
- Any statutory refund obligations will be honoured.
7. Force Majeure and Unforeseen Circumstances
Events such as natural disasters, floods, landslides, extreme weather, government restrictions, strikes, pandemics, political disturbances and other circumstances beyond reasonable control may affect travel arrangements.
Refunds or alternative arrangements in such situations will depend on the applicable supplier policies, recoverable amounts and prevailing legal requirements.
8. Refund Request Procedure
To request a cancellation or refund, customers must:
- Contact Avadhut Holidays through the official mobile number or email address.
- Provide the booking reference number and passenger details.
- Mention the reason for cancellation.
- Submit any supporting documents if required.
- Provide the original payment reference or transaction details for verification.
All cancellation and refund requests must be submitted through official communication channels.
9. Refund Processing Time
- Eligible refunds will generally be processed within 7–15 working days after approval and receipt of the corresponding refund from the relevant service provider.
- Airline, hotel, railway and bus refunds may take longer depending on the respective provider.
- Refunds will normally be made through the original payment method wherever possible.
- Bank and payment gateway processing times are beyond the direct control of Avadhut Holidays.
- Customers will be informed if there are significant delays in processing an approved refund.
10. Non-Refundable Charges
The following charges may be non-refundable, depending on the applicable booking terms:
- Airline cancellation penalties.
- Hotel non-refundable booking amounts.
- Visa application and processing fees.
- Travel insurance premiums, subject to insurer terms.
- Payment gateway or transaction charges, where applicable.
- Supplier deposits and administrative charges.
- Services already utilised or consumed.
Any deductions will be based on applicable booking terms and actual charges, subject to applicable law.
11. Refund for Duplicate or Excess Payments
If a customer accidentally makes a duplicate payment or pays an excess amount:
- The transaction will be verified by Avadhut Holidays.
- Any confirmed excess amount will be refunded.
- Refunds will normally be made to the original payment source.
- Processing will generally take 7–15 working days after verification.
12. Important Customer Information
- Customers are advised to read the cancellation policy before confirming any booking.
- Refunds cannot be guaranteed for non-refundable reservations.
- Verbal cancellation requests may not be accepted unless acknowledged by Avadhut Holidays.
- Customers should retain payment receipts, invoices and booking confirmations for reference.
- All refunds are subject to verification and applicable supplier conditions.