Last Updated: 6 November 2026
Welcome to Avadhut Holidays. These Terms & Conditions govern your use of our website, travel services, tour packages and booking facilities.
By accessing our website, submitting an enquiry or confirming a booking with Avadhut Holidays, you agree to the following terms and conditions. Please read them carefully before making any reservation.
1. General Terms
- Avadhut Holidays is a travel and tour service provider based in Ulhasnagar, Thane, Maharashtra, India.
- All travel services are subject to availability and confirmation by the respective service providers.
- Package details, itineraries, hotels, transportation and inclusions will be communicated to customers before booking confirmation.
- Customers are responsible for reviewing the quotation, itinerary and inclusions before making payment.
- Any special requests are subject to availability and confirmation.
2. Booking and Reservation
- All bookings are subject to availability at the time of confirmation.
- A booking will be considered confirmed only after receipt of the required advance payment and confirmation from the relevant service providers.
- Customers must provide accurate traveller details, including names, ages, contact information and identification details wherever required.
- Any errors in passenger names or travel details must be reported immediately.
- Avadhut Holidays will not be responsible for additional charges arising from incorrect information provided by customers.
- Hotel rooms, flights, trains, buses and other travel services are subject to the respective supplier's booking conditions.
3. Payment Terms
- Advance payment and balance payment schedules will be communicated at the time of booking.
- Customers must make payments within the specified deadlines to secure their reservations.
- Delayed payments may result in cancellation or loss of confirmed availability.
- Payments should be made only through the officially communicated payment channels of Avadhut Holidays.
- Applicable taxes, GST and other charges will be communicated in the quotation or invoice.
- Any additional services requested after booking may attract additional charges.
4. Cancellation and Refund Policy
- Cancellation requests must be submitted in writing through the official communication channels of Avadhut Holidays.
- Cancellation charges will depend on the applicable terms of the hotels, airlines, transport operators, tour suppliers and other service providers.
- Certain bookings may be non-refundable or subject to cancellation charges of up to 100%.
- Refund eligibility and the refundable amount will be determined after considering applicable supplier cancellation charges and other non-refundable expenses.
- Refund processing timelines may vary depending on the respective service provider and payment method.
- Any applicable bank charges, payment gateway fees or administrative charges will be communicated wherever relevant.
- No refund will be provided for unused services, missed transfers, voluntary early departures or partially utilised packages, unless otherwise agreed or required by applicable law.
Customers are advised to review the specific cancellation policy mentioned in their booking confirmation before making payment.
5. Changes and Amendments
- Any request to modify travel dates, passenger names, hotel arrangements, transportation or itinerary is subject to availability.
- Amendments may attract additional charges imposed by hotels, airlines, transport operators and other suppliers.
- Changes to flight, railway and bus tickets will be governed by the respective operator's rules.
- Avadhut Holidays reserves the right to suggest reasonable itinerary changes due to operational requirements, weather conditions, safety concerns or circumstances beyond its control.
6. Travel Documents and Responsibilities
Customers are responsible for carrying valid travel documents required for their journey, including:
- Government-approved identity proof.
- Valid passport, wherever required.
- Appropriate visa and entry permits.
- Travel insurance, wherever required or recommended.
- Other documents required by airlines, hotels, immigration authorities or government agencies.
For international travel, customers must independently ensure that they meet passport validity, visa, immigration, health and entry requirements applicable to their destination and transit countries.
Avadhut Holidays may provide general travel assistance but does not guarantee visa approval or entry permission.
7. Hotels and Accommodation
- Hotel accommodation is subject to availability and final confirmation.
- Hotel names, categories and room types will be specified in the quotation or booking confirmation.
- Standard hotel check-in and check-out timings will apply.
- Early check-in and late check-out are subject to availability and may involve additional charges.
- Room allocation, views, bed configurations and special requests are subject to hotel confirmation.
- Hotel facilities, meal plans and services are governed by the respective hotel's policies.
- Any additional expenses incurred by guests at the hotel must be settled directly by them unless otherwise specified.
8. Transportation and Sightseeing
- Transportation will be provided as specified in the confirmed package.
- Vehicle categories and seating capacities will be communicated before booking.
- Vehicle usage, kilometre limits, driver allowances, parking, tolls and state taxes will be governed by the agreed quotation.
- Additional sightseeing, extended vehicle usage or itinerary changes may attract extra charges.
- Sightseeing schedules may change due to traffic, weather, road conditions, local restrictions or operational requirements.
9. Flights, Railway and Bus Bookings
- Flight, railway and bus bookings are governed by the respective operator's terms and conditions.
- Fare changes, rescheduling fees, cancellation charges and refund policies are subject to the applicable operator.
- Customers are responsible for reporting to the airport, railway station or bus boarding point on time.
- Avadhut Holidays will not be responsible for missed departures caused by late reporting, incorrect travel documents or customer-related delays.
10. Visa and Immigration
- Visa requirements vary depending on nationality, destination and travel purpose.
- Visa approval is entirely at the discretion of the concerned embassy, consulate or immigration authority.
- Visa fees and processing charges are generally non-refundable unless otherwise specified by the relevant authority.
- Avadhut Holidays will not be responsible for visa rejection, immigration refusal or denied boarding due to incomplete or invalid documents.
11. Travel Insurance
Customers are strongly advised to obtain suitable travel insurance covering medical emergencies, trip cancellations, baggage loss, travel delays and other unforeseen circumstances.
Unless specifically included in the confirmed package, travel insurance is not part of the tour package cost.
12. Customer Conduct and Responsibilities
Customers are expected to:
- Follow local laws, regulations and instructions issued by authorities.
- Respect hotel rules, transport operators and fellow travellers.
- Maintain appropriate conduct throughout the journey.
- Take care of personal belongings, valuables and travel documents.
- Inform Avadhut Holidays about any special requirements before booking.
Any damage caused to hotel property, vehicles or other facilities by customers will be their responsibility.
13. Force Majeure and Unforeseen Circumstances
Avadhut Holidays shall not be held responsible for delays, cancellations or service disruptions caused by circumstances beyond reasonable control, including:
- Natural disasters, floods, landslides and earthquakes.
- Extreme weather conditions.
- Government restrictions and regulatory changes.
- Strikes, civil unrest, political disturbances or public emergencies.
- Pandemics, epidemics and other public health emergencies.
- Flight cancellations, transport disruptions and road closures.
In such circumstances, reasonable assistance will be provided to customers, subject to service provider policies and applicable laws. Refunds or alternative arrangements will depend on recoveries and the terms of the respective suppliers.
14. Pricing and Package Inclusions
- All package prices are based on the details and requirements provided at the time of quotation.
- Prices may change due to hotel availability, transportation costs, airfare fluctuations, currency exchange rates, taxes or supplier revisions before booking confirmation.
- Any inclusions and exclusions will be clearly mentioned in the respective quotation.
- Personal expenses, meals, activities, entrance fees, tips and other services not specifically mentioned as included will be payable separately.
- GST and other applicable statutory charges will be charged as per prevailing regulations.
15. Limitation of Liability
Avadhut Holidays acts as a travel organiser and booking facilitator and coordinates with independent third-party service providers.
To the extent permitted by applicable law, Avadhut Holidays shall not be responsible for independent acts, omissions, negligence, delays or service failures of third-party providers.
Nothing in these Terms & Conditions excludes or limits any liability or customer rights that cannot legally be excluded or limited under applicable law.
16. Website Usage and Intellectual Property
- All website content, text, photographs, graphics, logos and designs are owned by or used with permission by Avadhut Holidays.
- Unauthorised copying, reproduction or commercial use of website content is prohibited.
- Visitors must not misuse the website, attempt unauthorised access or submit misleading information.
- Website information, travel offers and prices may be updated or modified without prior notice.
17. Privacy and Personal Information
Your personal information will be collected and processed in accordance with our Privacy Policy and applicable Indian data protection laws.
Please refer to our Privacy Policy for details about the collection, use, storage and sharing of personal information.
18. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by the laws of India.
Any disputes arising in connection with the services provided by Avadhut Holidays shall be subject to the jurisdiction of competent courts in the applicable jurisdiction in Maharashtra, subject to applicable consumer protection laws and other statutory rights.
19. Changes to Terms & Conditions
Avadhut Holidays reserves the right to modify, update or revise these Terms & Conditions whenever necessary.
Updated terms will be published on this website along with the revised date. Customers are advised to review this page periodically.
20. Contact Information
For any questions, clarifications or assistance regarding these Terms & Conditions, please contact us.